FAQ

Simply browse our collection, add your favorite handbags to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

We accept Cash on Delivery (COD), Debit/Credit Cards, and Online Bank Transfers.

If your order has not been processed, you can contact our support team at info@ascend.pk to request a change or cancellation.

Yes! We deliver all over Pakistan.

Standard delivery takes 3-5 working days, depending on your location.

We offer FREE shipping on orders above PKR 5,000. For other orders, a small shipping fee applies, which is calculated at checkout.

Once your order is shipped, you will receive a tracking link via email/SMS.

We offer a 7-day exchange policy. If you receive a damaged or incorrect item, you can request an exchange within 7 days of delivery. Email us at info@ascend.pk with your order number and reason for return. We will guide you through the process.

Currently, we only offer exchanges. Refunds are provided in special cases, such as unavailability of replacement stock.

Yes! All our handbags are proudly designed and manufactured in Pakistan with high-quality materials.

We use premium synthetic leather, fabrics, faux leather, rexine, metal accents, and high-quality stitching to ensure durability and style.

Avoid exposure to moisture and direct sunlight for prolonged periods. Clean with a soft cloth and store in a dust bag when not in use.

No, you can checkout as a guest. However, creating an account allows you to track orders and save your wishlist.

You can reach us via:
📧 Email: info@ascend.pk
📞 WhatsApp: +92 323 2148310

Follow us for the latest updates and offers:
📸 Instagram: @Ascend.pk
📘 Facebook: Ascend.pk